Summary: 

Since I left the ING Bank late 1993, I have been a self-employed business consultant and trainer. Main fields: communication and organization. During all these years I have serviced many (mainly Dutch) companies. A few thousand Dutch managers and directors have been in my workshops. For 4 years I ran a business club, and mc'd 50 club meetings in total. The past 4 years I added teaching management to my assortment. This led to a network of Chinese and Vietnamese alumni/ae. With the assistance of Vietnamese alumni/ae, I plan to set up shop in Ho Chi Minh City (Saigon) in the near future. For this reason I have visited Vietnam three times in 2007. I publish 3 newsletters: Dutch (monthly), English (4 x per year) and Vietnamese (4 x per year).

On www.hopstaken.com you can see what kind of services I deliver. You can also find all the newsletters. However, these do not contain pictures; the website will be upgraded soon. If you are interested in receiving back copies in pdf format, mail me at loek@hopstaken.com.

On http://hopper1951.spaces.live.com  you can get impressions from my international activities: this is a way to stay connected with my ca. 240 alumni/ae in the Far East - mainly, Chinese & Vietnamese in the age group 25 - 30.

CV Loek Hopstaken

 

Born in Haarlem, The Netherlands, July 19, 1951. Living in Amsterdam Zuidoost.

 

Married with Nelly van Wieringen since May 14, 1980. Children: Eva and Thomas (both independent).

 

Career overview

 

1971 – 1976    various temporary jobs, while studying and between travels

1976 – 1977    travels: North & South America as a reporter for De Tijd (Dutch weekly)

1977 – 1978    ABN Bank – Asst. Foreign Payments

1978 – 1982    NCB Bank – Asst. Personnel Officer / Asst. Dept. of Organization

1982 – 1985    Postgiro (state owned bank) – Sr. Job Evaluation Officer

1986 – 1988    Postbank – Manager Job Evaluation Department

1986 – 1988    Postbank – Projectmanager Development of the new Job Evaluation System

1988 – 1990    NMB Postbank Group – Management Trainee PR & Marketing Division

1990 – 1993    NMB Postbank Group / ING Bank – Sr. Quality Manager[1]

1991 – p.t.       Founding of own company: Hopstaken Bedrijfsadvies – Consultant, Trainer

1995 – 1999    Silhouet Management Support – Trainer, Consultant; course development[2]

1996 – 2000    Silhouet Business Club – Founder, MC, 1st Speaker[3]

2000 – p.t.       Hopstaken Bedrijfsadvies – Delivering various services to medium and small   sized companies in Benelux[4]; since 2001, delivering training programs for ISBW / Schouten & Nelissen; since March 2003, teaching foreign students of management (bachelor & master levels) at Dutch Delta University, Deventer, The Netherlands (examples, see below). Since May 2005, Professor.

 

Achievements

·        As a result of effective lobbying, two law proposals accepted by parliament (1980-1982): these concern the protection of human rights of patients in mental hospitals

·        for Postbank (1986): successful change of the salary system from a governmental setup to a privatized one (design; presentations to Board, trade unions, and 10,500 personnel)

·        for Postbank (1988): completion of a tailor made job evaluation system conforming with the norms of the Dutch banking world, presented to and accepted by all parties concerned

·        for NMB Postbank Group (1989): completion of a research into the salary consequences of the merger

·        for NMB Postbank Group (1989-1990): merger of the PR & Communication departments (structure, personnel)

·        for NMB Postbank Group, which became ‘ING Bank’ in 1992 (1991-1993): introduction of Total Quality Management to its 23,000 personnel

·        for Silhouet Management Support (1993-1999): training appr. 2,000 entrepreneurs and managers in communication and leadership skills

·        creating and running the ‘Silhouet Business Club’ (1996-2000), with 100 entrepreneurs as members; 50 seminars designed and delivered 

·        for Silhouet Management Support (1995-1999): successful Team Engineering sessions for many companies, including a Philips product division and a Heineken regional sales division, a top Ford dealer, a top Renault dealer

·        same, for Hopstaken Bedrijfsadvies (1999- present time). Clients: a.o. Alpas Hendrion, Royal Van Zanten, Campagne, Rologic

·        long term coaching and training programs, bringing companies from the pioneer phase to the professional phase (1996- present time). Clients: a.o. Campagne, GD Promotions, Rologic

·        as a Dutch Delta University Professor, involved in graduation of appr. 180 Bachelors and 40 Masters in Business Administration (2003-2007)   

 

Examples of assignments, consultancy cases, workshops and courses 2000 – p.t.

 

·        Workshops Communication (4-5 day)

·        Mediations on executive and management levels

·        26-day in-company Workshop for Young Executives

·        Strategy sessions with management teams

·        Workshops Efficiency (2-3 day), Job Evaluation Meetings (2 day), Effective Meetings (2 day), Recruitment (2 day)

·        Job Interviews & reporting

·        Customer and Employee Satisfaction interviews & reporting (incl. 360° Feedback)

·        External Personnel Officer

·        1:1 Consultancy on HRM, internal communication, conflict management, PR, strategy & organization

·        1:1 Teaching of senior management in the fields of communication & management

·        Internal research (especially, into personnel situations and unethical affairs)

·        President of a series of executive meetings (CEO’s of companies belonging to the same holding) to reach agreement on practical cooperation

·        Teaching English speaking MBA-classes on Change Management, Strategy, Corporate Governance (Business Ethics), Strategic Marketing, Organizational Design and Communication[5], including exams for Dutch Delta University

·        Teaching English speaking BBA-classes on Communication, Organizational Design and Public Relations, including exams (DDU)

·        Teaching various personnel management and general management (day / evening) courses for ISBW and other Dutch training companies

·        Preparing and chairing bi-yearly management team meetings

·        Personal coaching of directors, senior managers and consultants.

 

In addition …

 

·        Hopstaken Bedrijfsadvies has a website (in Dutch): www.hopstaken.com, with a summary in English.

·        Hopstaken Bedrijfsadvies publishes a monthly newsletter (‘Wat is Wijsheid??? – in Dutch), which is distributed among its relations by email. All newsletters are accessible online via the website.

·        Since August 2005, publishing of a 3-monthly international newsletter (‘What is Wisdom???’ – in English). Target public: primarily Chinese and Vietnamese alumni / alumnae. It is being published online by a Chinese alumnus from Shanghai (new link soon to be provided)

·        Since its start, this public has become a small but active international network, using MSN, Yahoo! & Skype facilities to coach, exchange ideas, and stimulate business cooperation. Homepage on MSN: http://hopper1951.spaces.live.com.

·        Since May 2007, ‘The Vietnamese Management Supporter’ is published in both English and Vietnamese: a news update about my plan to set up shop in Ho Chi Minh City, Vietnam   

·        Organizing events for groups of 20 – 30 entrepreneurs to discuss management and/or society related topics.

 

Education

 

1971                after graduation: work & travels: Near & Middle East

1972 – 1975    studies: History of Art, History; teaching; travels: North & South America

1979 – 1982    evening study: Management Science (business administration studies)

1982 – p.t.       (ongoing) various management courses & seminars

1989 – 1991    study: Public Relations (NGPR)

2001 – p.t.       (ongoing) study: Mediation (registered NMI Mediator since 2001)

2001 – p.t.       upgrading knowledge and know-how in all relevant fields, by taking courses, attending seminars, reading professional magazines and books, academic discussions with peers, etc.

 

Current and near future projects

 

2007 – p.t.       - researching the possibility of setting up a management training institute in Ho Chi Minh City,

                        Vietnam: ‘Vietnam Management Support’; two visits in 2007 (Hanoi - Da Nang - Ho Chi Minh

                        City), a 3rd one will be 2nd half of November

- same, in China – possibly, Nanjing (after the Vietnam project will have materialized)

                        - free lance lecturing in European countries

 

Main fields of interest

 

-         professional: management, personnel, organization, communication, coaching

-         private: music (member of the Duke Ellington Music Society), movies, literature

 

 

Updated July 2007


[1] Incl. training; lecturing; development of course materials.

[2] On the payroll; responsibilities included, besides training and consulting, writing copy for course and promotional materials.

[3] As ‘Hopstaken Bedrijfsadvies’. Incl. writing monthly newsletter and handouts; 50 events in total

[4] Freelance, as independent trainer / consultant / coach / mediator.

[5] Includes, Personal Communication Skills; Commercial Communication (Sales); Negotiation; Presentation Techniques; Conflict Resolution (mediation technuques); Management Communication Skills; Team Communication Skills; Intercultural Communication Skills.

Loek Hopstaken